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Travel with confidence

The pandemic has brought a great level of uncertainty to the travel industry, but judging by the latest numbers (Jun 2022), it’s fairly safe to say the outbreak is under control in most countries, including Portugal, where most of the restrictions have been lifted.

Planning a trip to an overseas destination may be a bit of a challenge, but to overcome these difficulties we have implemented additional procedures and more flexible terms and conditions to remove as much uncertainty from the process as we possibly can.

First and most importantly, we care about your health and well-being. That’s why we were on the frontline to addopt the requirements set by the Portuguese Health Authorities for the prevention and control of Covid 19. This has granted us the “Clean and Safe” seal issued by the official Tourism Board, which we have just renewed until 2024.

Upon arrival, you will be informed about the rules in place at the moment, and we’ll make sure they are met throughout the whole trip to provide you with a safe and healthy environment, in which you can fully enjoy your experience. In case any Covid-19 related assistance is required, we have a Contingency Plan in place to manage the situation and provide all the medical care you might need.

During your stay with us, you will be covered by our Public Liability and Personal Injuries insurance policies (legally mandatory in Portugal for these trips), providing you with an added level of protection.

In case your trip doesn’t take place on the planned dates because of the pandemic, we’ll search for alternative dates that work for you.

We believe your money is as important to us as it is to you, so any deposits and payments you make are protected by the Portuguese and European regulations we operate by. In the unlikely event that we can’t find an alternative date, we’ll refund you in full. As simple as that.

Throughout the process we will always be in close contact with you about the viable options and confirm a new date for when the health conditions and the local authorities allow it.

As a registered tour company, we have a license to operate and we follow the mandatory legal requirements to give you total peace of mind, letting you concentrate on what matters the most to you.Last but not least, we have a network of contacts and partnerships and an unrivalled knowledge of the country, so in the case you might need anything during your stay in Portugal, we’ll literally go the extra mile to assist you.

We hope this will help you feel more confident about clicking the “book now” button, but if you need any information, please do not hesitate to contact us.

We are here to provide you with a safe, secure and healthy adventure trip in Portugal.

For more information about the “Clean and Safe” program and current measures in place, consult:

Portugal Clean and Safe

Lockdown Easing FAQ’s – Covid 19 estamos ON