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Travel with confidence

The pandemic certainly has brought a great level of uncertainty to the whole world and judging but the latest numbers (Dec 2021), it looks like it’s here here to stay.

We have to keep on living, but planning a trip these days may seem almost like a gambling exercise, full of doubts and questions.

We totally understand your worries about travelling abroad, so to overcome these difficulties we have implemented additional health procedures and more flexible terms and conditions to remove as much uncertainty from the process as we possibly can.

First and most importantly, we care about your health and well-being. That’s why we were on the frontline to addopt the requirements set by the Portuguese Health Directorate-General for the prevention and control of Covid 19. This has granted us the “Clean and Safe” seal issued by the official Tourism Authority.

Upon arrival, you will be informed about these rules, and we’ll make sure they are met throughout the whole trip to provide you with a safe and healthy environment, in which you can fully enjoy your experience. In case any Covid-19 related assistance is required, we have a Contingency Plan in place to manage the situation and provide all the medical care you might need.

During your stay with us, you will be covered by our Public Liability and Personal Injuries insurance policies (legally mandatory in Portugal for these trips), providing you with an added level of protection.

Until now, all our customers have generously agreed to defer their trips rather than cancelling them. So, if your trip doesn’t take place on the planned dates because of the pandemic, we’ll search for alternative dates that work for you.

We believe your money is as important to us as it is to you, so any deposits and payments you make are protected by the Portuguese and European regulations we operate by. In the unlikely event that we can’t agree on an alternative date, we’ll refund you in full. As simple as that.

Throughout the process we will always be in close contact with you about the viable options and confirm a new date for when the health conditions and the local authorities allow it.

As an accredited local tour company, we have a license to operate and follow the mandatory legal requirements to give you total peace of mind, letting you concentrate on enjoying the time you spend in this lovely country of ours.Last but not least, we have a vast network of contacts and partnerships and an unrivalled knowledge of the country, so in the case you might need anything during your stay in Portugal, we’ll literally go the extra mile to make it happen.

We hope this will help you to feel more confident about clicking the “book now” button, but if you need any information, please do not hesitate to contact us.

We are here to provide you with a safe, secure and healthy adventure trip to Portugal.

For more information about the current measures and restrictions in place, consult:

Lockdown Easing FAQ’s – Covid 19 estamos ON